Shipping policy
Last Updated: Nov 15, 2023
Thank you for shopping with Little Beez! We strive to provide you with the best possible shopping experience. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.
Shipping Method
We ship using Delivery Duty Paid expedited method.
Shipping Costs
Shipping costs are calculated based on factors such as order total weight and shipping destination. Customers are eligible for free shipping on orders exceeding a certain amount. $120CAD for customers based in Canada and $90USD for customers based in the United States of America.
Delivery Timeframes
Estimated delivery times for country of destination are as follows:
- Shipping to Canada: 7-10 Business Days
- Shipping to United States: 7-10 Business Days
Please note that delivery times may vary depending on factors beyond our control, such as weather conditions or carrier delays.
Order Processing Time
Orders typically take 24 hours to be processed before shipment. Once your order is shipped, you will receive a notification with tracking information.
Shipping Restrictions
We currently ship to United States of America and Canada.
Tracking Information
Tracking information for your order will be provided via email and or SMS, once your order has been shipped. You can track the progress of your shipment using the provided tracking number and by visiting: https://www.littlebeez.co/pages/order-tracking.
Shipping Insurance
We offer shipping insurance for an additional fee. Please contact our customer support team to inquire about insurance options and coverage.
Lost or Damaged Items
In the event that your order is lost or arrives damaged, please contact our customer support team within 7 days of receiving your order. We will assist you in resolving the issue, which may include replacement or refund, as appropriate.
Replacement and Refunds
For information on replacements and refunds, please refer to our Replacements & Refunds page.
Holiday and Peak Season Shipping
During holiday seasons or peak periods, shipping times may be longer than usual due to high demand. Please plan your purchases accordingly.
Customs and Duties
Little Beez uses DDP (Delivered Duty Paid) shipment. This means that you do not have to pay duties for your orders.
Contact Information
If you have any questions or need assistance with your order, please contact our customer support team at contactus@littlebeez.co.
Change of Address
If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.
Force Majeure
In rare cases, circumstances beyond our control (e.g., natural disasters, strikes) may impact shipping times. We will make every effort to notify customers of any such delays.
Thank you for choosing Little Beez. We appreciate your business and look forward to serving you. If you have any questions or concerns regarding our shipping policy, please do not hesitate to reach out to us.